Help Center

How can we help you today?

Browse topics below or reach the Nexpay team directly.

Answers to the most common questions about using Nexpay.

How to fund your Nexpay wallet and submit proof of payment.

How to withdraw to mobile money or a bank account.

Create, share, and manage payment links for your business.

Why verification is required and how to complete it.

Protecting your account and recognizing suspicious activity.

Guides for developers integrating payments with Nexpay.

Reach the Nexpay team for help with anything else.

Report a security issue or a suspicious transaction.