These terms govern your use of Nexpay. Please read them carefully.
You must provide accurate information when creating a Nexpay account. You are responsible for keeping your credentials confidential and for all activity that occurs under your account.
You must be legally able to enter into a binding agreement in your jurisdiction.
You agree to use Nexpay in compliance with all applicable laws and regulations. You agree not to use Nexpay for unlawful purposes or in violation of these terms.
Nexpay processes payments for goods, services, donations, and other legitimate purposes. You are responsible for the accuracy of the information you provide when creating payment requests.
Deposits may be made using supported methods displayed in your dashboard. Some deposits require manual review before funds become available. Nexpay reserves the right to request additional documentation.
Withdrawals are processed using supported methods in your country. Processing times vary depending on the method selected. Nexpay reserves the right to request identity verification before processing certain withdrawals.
Applicable Nexpay fees are shown before you confirm a transaction. External provider fees (for example, from PayPal or card networks) may apply in addition and are set by those providers.
Exchange rates are set and maintained by Nexpay. The rate applied to your transaction is the rate in effect at the moment you confirm the exchange and is recorded with the transaction.
Nexpay applies identity verification when cumulative activity reaches the platform threshold. Additional verification may be requested where required by applicable rules.
Campaign organizers are responsible for the accuracy and legality of their campaign content. Funds raised are intended for the purposes described in the campaign.
Savings balances are held separately from your main balance. Savings tools are provided as a service and are not a deposit account or an investment product.
Access to the Nexpay API is subject to additional terms provided with API credentials. You are responsible for securing your API keys and for activity performed using them.
You may not use Nexpay for money laundering, terrorist financing, fraud, or any other unlawful activity. You may not attempt to circumvent verification, interfere with the platform, or access accounts that are not yours.
Nexpay may suspend or close accounts that violate these terms or that pose a security, legal, or operational risk. Where possible, we will communicate the reason and the next steps.
Refunds and disputes are handled according to the applicable payment method and provider rules. Please contact us as soon as possible if you believe a transaction is incorrect.
How we collect, use, and protect your information is described in our Privacy Policy.
Nexpay may update these terms from time to time. When we make material changes, we will communicate them through the platform or by email.
