Privacy Policy

1. Information we collect

We collect information you provide when you create an account, use Nexpay, contact support, or interact with our services.

2. Account information

This includes your name, email address, country, mobile number, and account type (personal or business).

3. Verification (KYC) information

When identity verification is required, we may collect legal name, date of birth, nationality, government identification details, address, and supporting documents.

4. Transaction data

We record transaction details including amount, currency, fee, counterparty, reference, and timestamps so that activity can be tracked, audited, and reviewed.

5. Payment information

Payment-provider information (for example, a PayPal order or capture reference) is stored with the corresponding transaction. We do not store full card numbers ourselves.

6. Device and usage information

We may collect device type, browser, IP address, and general usage information to operate the platform securely and to detect fraud.

7. Cookies and local storage

Nexpay uses cookies and browser storage to maintain secure sessions and to remember preferences. You can control cookies through your browser settings.

8. Security

We use administrative, technical, and physical measures to protect information, including hashed passwords, secure sessions, CSRF protection, and audit logging.

9. Data retention

We retain information as long as needed to provide services, comply with applicable obligations, resolve disputes, and enforce our agreements.

10. Third-party processors

We may share information with service providers who help us operate Nexpay (for example, email delivery and payment providers). These providers process information under their own terms.

11. Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete certain information about you. Contact us to make a request.

12. Contact us

For privacy questions, contact support@nexbyt.com.